Frequently Asked Questions (All Volunteers)
🕰️ When and where do I check-in?
Please review the serve role-specific details below to find your specific arrival time and location. Feel free to come early! Over 1,000 people will be arriving this evening, so give yourself plenty of time to find your spot and be ready to serve.
🚗 Where should I park?
Because many of our VIPs may have limited mobility, and in order to give them the best parking spots in the house, we kindly request you park in the southern lots, or at the Bacchus park baseball fields to the west of the church. Please refer to the map linked here. Volunteer Parking is marked in red; V.I.P. parking is marked in purple.
👗👔 What should I wear?
We are so excited for a glamorous prom event for our V.I.P.s! To enhance the glitzy vibe, we request that you dress in nice attire, such as slacks, button-down shirts, or a tie for the gentlemen, and a dress, skirt, or nice slacks for the ladies. This is just a suggestion; however, it’s most important to us that you are here, regardless of what you wear!
🍕 Will we receive dinner?
All volunteers will be able to eat at our VIP grab-and-go dinner stations, which will include options such as pizza, Chick-fil-A nuggets, cheeseburgers, and sandwiches. Plenty of drinks and bagged snacks will also be available all evening. While we will absolutely provide you with food, our top priority will always be our V.I.P.s, so you may need to wait to eat until it aligns with your specific duties. Please feel free to eat in advance if you know you should fuel up before the event or if you have specific dietary needs or concerns.
👮 What are the event safety protocols?
Officers from the Frisco Police Department will be on site during the entire event. We also have a First Aid/Nurse’s station with trained personnel able to assist with bumps or bruises.
⁉️ What if there is a question I don’t know how to answer?
Look for a volunteer with an orange “Questions? ASK ME!” sign. They are there to help. If you still require further assistance, please visit the First Aid Desk so that an event leader can be notified.
🤷 What if I don’t have experience working with those in the special needs community?
Don’t worry; experience is never necessary to show someone that they are a valued member of the kingdom of God! You will love these V.I.P.s well when you treat them kindly and with respect. If you are a Buddy, we will intentionally consider your age and experience level when pairing you with a V.I.P. You will also receive information about your V.I.P. in advance so you can be prepared for supporting them throughout the night. If you are a volunteer other than a Buddy, always defer to a V.I.P.’s Buddy volunteer if you have any questions or concerns with your interactions.
Feel free to read through other tips for working with our V.I.P.s here.
The Tim Tebow Foundation has some amazing videos that you can watch for further training.
Feel free to read through other tips for working with our V.I.P.s here.
The Tim Tebow Foundation has some amazing videos that you can watch for further training.
👪 Can I bring friends or family to serve with me?
We’d love to have as many volunteers as possible, but all volunteers must be pre-registered and background checked in order to attend the event. Register at prestontrail.org/shine.
👑 Can I be part of the Crowning Ceremony?
Of course! We want everyone who is present for Night to Shine to experience the magic of the crowning ceremony in the Worship Center. It will start promptly at 7:45 p.m., so please wrap up at your station by 7:30 p.m. to head there. Once the crowning ceremony is over, please return to your volunteer station, if applicable.
😰 What if I can no longer serve?
Cancel your registration, please. If it is the week of the event or you’re unsure how to cancel, please reach out to Nora Davis as soon as possible to inform her of your change of plans.
Serve Role Specific Details
Event Setup Team
Help transform our church into an amazing Prom atmosphere for our V.I.P.s!
Shift A: Thursday, Feb. 12, 9:30-11:30 a.m.
Shift B: Thursday, Feb. 12, 12:30-2:30 p.m.
Shift C: Friday, Feb. 13, 9:30-12:30 p.m.
🎈Meet in the cafe area at the church for your assigned shift. Nora Davis will be there to provide direction for your duties!
If you have any questions about your role or the event, please email Nora Davis.
Shift A: Thursday, Feb. 12, 9:30-11:30 a.m.
Shift B: Thursday, Feb. 12, 12:30-2:30 p.m.
Shift C: Friday, Feb. 13, 9:30-12:30 p.m.
🎈Meet in the cafe area at the church for your assigned shift. Nora Davis will be there to provide direction for your duties!
If you have any questions about your role or the event, please email Nora Davis.
Gift Prep Team
Help us assemble and prepare the gifts our wonderful V.I.P.s will take home after Night to Shine.
Shift A: Monday, Feb. 9, 9 a.m.-11 a.m.
Shift B: Monday, Feb., 9, 11 a.m.- 1 p.m.
Shift C: Tuesday, Feb. 10, 9 a.m.-11 a.m.
Shift D: Tuesday, Feb. 10, 11 a.m. - 1 p.m.
🎁Meet in the cafe area at the church for your assigned shift. Nora Davis will meet you there to provide direction for your duties!
If you have any questions about your role or the event, please email Nora Davis.
Shift A: Monday, Feb. 9, 9 a.m.-11 a.m.
Shift B: Monday, Feb., 9, 11 a.m.- 1 p.m.
Shift C: Tuesday, Feb. 10, 9 a.m.-11 a.m.
Shift D: Tuesday, Feb. 10, 11 a.m. - 1 p.m.
🎁Meet in the cafe area at the church for your assigned shift. Nora Davis will meet you there to provide direction for your duties!
If you have any questions about your role or the event, please email Nora Davis.
V.I.P. Check-In Desk (For ages 18+):
Welcome our distinguished guests of honor as they check in for the event!
Shift Time: 5:15 p.m.-6:45 p.m.
😆 You will play such an important role as you will be the first smiling, welcoming face our V.I.P.s and their caregivers interact with directly at Night to Shine! Please arrive no later than 5:15 p.m. and check in at the VIP check-in desk (across from the cafe). Your Lead Volunteer is Casey McQuaide. You will check in with her when you arrive! Look up - she’ll be wearing a bright yellow balloon! 🎈
✅ Our V.I.P.s will check in based on last name. You will be stationed at a table with a section of the alphabet and a list of those you will check in. We also have handheld signs (take turns if your arm gets tired) for helping parents see which check-in line to join based on last name. When a V.I.P. checks in, highlight their name on your sheet, tell the caregiver their buddy’s name, and let them know the meet-up location! You can let them know that the buddy will be holding a sign with their VIP’s name. Let caregivers know that they will meet their child at the same location at the end of the evening. Some V.I.P. Check-In Desk volunteers will be assigned as “runners” to help our V.I.P.s make their way to find their buddies! If someone comes to check in and is not on your list, make sure they are in the right line. If they are, please send them all the way to the end of the check-in tables (on their left, on your right, in front of the line for last name A). Nora Davis will be there to assist them.
❤️ Above all, make sure to convey a positive, excited attitude, letting each V.I.P. know how wonderful they look and how excited you are that they are here! Even for a guest who may appear non-verbal or unable to communicate, please assume competence and speak to them as you would to anyone else.
🎁 Once V.I.P. check-in has wound down, please stay to help flip this area into our Gift Pick-Up if possible. All gifts are ready in Atrium 4 and should be placed on the tables where Check-In occurred.
👑 If you would like to stay for our Crowning Ceremony or to assist in other ways, we’d love that! The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:15 p.m.-6:45 p.m.
😆 You will play such an important role as you will be the first smiling, welcoming face our V.I.P.s and their caregivers interact with directly at Night to Shine! Please arrive no later than 5:15 p.m. and check in at the VIP check-in desk (across from the cafe). Your Lead Volunteer is Casey McQuaide. You will check in with her when you arrive! Look up - she’ll be wearing a bright yellow balloon! 🎈
✅ Our V.I.P.s will check in based on last name. You will be stationed at a table with a section of the alphabet and a list of those you will check in. We also have handheld signs (take turns if your arm gets tired) for helping parents see which check-in line to join based on last name. When a V.I.P. checks in, highlight their name on your sheet, tell the caregiver their buddy’s name, and let them know the meet-up location! You can let them know that the buddy will be holding a sign with their VIP’s name. Let caregivers know that they will meet their child at the same location at the end of the evening. Some V.I.P. Check-In Desk volunteers will be assigned as “runners” to help our V.I.P.s make their way to find their buddies! If someone comes to check in and is not on your list, make sure they are in the right line. If they are, please send them all the way to the end of the check-in tables (on their left, on your right, in front of the line for last name A). Nora Davis will be there to assist them.
❤️ Above all, make sure to convey a positive, excited attitude, letting each V.I.P. know how wonderful they look and how excited you are that they are here! Even for a guest who may appear non-verbal or unable to communicate, please assume competence and speak to them as you would to anyone else.
🎁 Once V.I.P. check-in has wound down, please stay to help flip this area into our Gift Pick-Up if possible. All gifts are ready in Atrium 4 and should be placed on the tables where Check-In occurred.
👑 If you would like to stay for our Crowning Ceremony or to assist in other ways, we’d love that! The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Paparazzi (For ages 11+):
Line the red carpet and make our V.I.P.s feel like celebrities as they enter the event!
Shift Time: 5:30-7 p.m.
⚡ Bring your energy, because you are going to give our V.I.P.s the welcome of their lives! Head to the end of the red carpet when you arrive. Check in there with your Lead Volunteer, Andrea Dixon. Look up - she’ll be wearing a bright yellow balloon! 🎈
🎉 You will also receive pom-poms, signs, and other fun items to help you greet our guests of honor. You will station yourself along the red carpet, ready to greet at 6 p.m. sharp! Make some noise, jump for joy, and cheer on our V.I.P.s! The V.I.P.s are also welcome and encouraged to walk the red carpet additional times throughout the evening! Once the red carpet has wound down, please take any signs or pom-poms you have to the photo op locations so they can be repurposed there.
👑 If you would like to stay for our Crowning Ceremony or to assist in other ways, we’d love that! The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-7 p.m.
⚡ Bring your energy, because you are going to give our V.I.P.s the welcome of their lives! Head to the end of the red carpet when you arrive. Check in there with your Lead Volunteer, Andrea Dixon. Look up - she’ll be wearing a bright yellow balloon! 🎈
🎉 You will also receive pom-poms, signs, and other fun items to help you greet our guests of honor. You will station yourself along the red carpet, ready to greet at 6 p.m. sharp! Make some noise, jump for joy, and cheer on our V.I.P.s! The V.I.P.s are also welcome and encouraged to walk the red carpet additional times throughout the evening! Once the red carpet has wound down, please take any signs or pom-poms you have to the photo op locations so they can be repurposed there.
👑 If you would like to stay for our Crowning Ceremony or to assist in other ways, we’d love that! The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Golf Cart/Parking Team (For ages 18+):
Help newcomers to our church find a parking spot or direct them to the proper drop-off location.
Shift Time: 5:15-7 p.m.
🚐 Many of our V.I.P.s and their caregivers have never attended Preston Trail, so your warm welcome and helpful attitude will make the perfect first impression. Some V.I.P.s may be in a wheelchair or have other mobility limitations, so please help direct those who need to drop off to the main front circle drive of the church. Three golf carts will be used to monitor the lots to offer rides for anyone who would like one!
✅ Head to Atrium 3 when you arrive. Check in there with your Lead Volunteer, Angel Hadley. Look up - she’ll be wearing a bright yellow balloon! 🎈
👑 If you would like to stay for our Crowning Ceremony or to assist in other ways, we’d love that! The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:15-7 p.m.
🚐 Many of our V.I.P.s and their caregivers have never attended Preston Trail, so your warm welcome and helpful attitude will make the perfect first impression. Some V.I.P.s may be in a wheelchair or have other mobility limitations, so please help direct those who need to drop off to the main front circle drive of the church. Three golf carts will be used to monitor the lots to offer rides for anyone who would like one!
✅ Head to Atrium 3 when you arrive. Check in there with your Lead Volunteer, Angel Hadley. Look up - she’ll be wearing a bright yellow balloon! 🎈
👑 If you would like to stay for our Crowning Ceremony or to assist in other ways, we’d love that! The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Nurse/First Aid (For ages 18+, must be a certified nurse or EMT):
Use your medical skills and passion for helping others to assist at our First Aid station as needed.
Shift Time: 5:45-9:15 p.m.
👩⚕️ Thank you for using your unique skill set and passion for people at our First Aid station. Please arrive no later than 5:45 p.m. and head to the Backyard Welcome Desk. This is the First Aid desk where you will be stationed for the event. You will also find a walkie-talkie there that can be utilized for communicating with Nora Davis, Michaela Correia, or Lead Volunteers should you need further assistance at any time.
🎙️ In the event a Buddy has a question or non-medical emergency they need assistance with, they may also come to the First Aid desk so that you can walkie Nora or Michaela to head that way to help.
👑 Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony!
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:45-9:15 p.m.
👩⚕️ Thank you for using your unique skill set and passion for people at our First Aid station. Please arrive no later than 5:45 p.m. and head to the Backyard Welcome Desk. This is the First Aid desk where you will be stationed for the event. You will also find a walkie-talkie there that can be utilized for communicating with Nora Davis, Michaela Correia, or Lead Volunteers should you need further assistance at any time.
🎙️ In the event a Buddy has a question or non-medical emergency they need assistance with, they may also come to the First Aid desk so that you can walkie Nora or Michaela to head that way to help.
👑 Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony!
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Hair/Makeup/Shoeshine Team (For ages 11+):
Help our V.I.P.s look their best by curling or combing hair, applying makeup, and sparkling up their shoes!
Shift Time: 5:30-8 p.m.
⏰ Please arrive no later than 5:45 p.m. and check in with your Lead Volunteers, Natalie Wells and Amy Carter, at Atrium 1. Look up - they’ll be wearing bright yellow balloons! 🎈
🪮 Getting their hair curled or slicked back will be a highlight of the evening for so many of our V.I.P.s! Keep it simple; we won’t have time for elaborate up-dos or intricate styles. Make-up should include blush, eyeshadow, mascara, and lipstick, but always respect a V.I.P.’s wishes if they opt out of any of those options.
💄 You do not need to bring any supplies with you! We will supply all of the makeup, hair gel, hot tools, etc. When applying makeup, make sure to use disposable applicators every time and throw them away after each use. Same for the combs - they are one-time use only and should be thrown away after you are done working with that V.I.P.
👑 Please join us in the Worship Center for the Crowning Ceremony. The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center. Once it has completed, please return to your Atrium to assist with clean-up. Your Lead Volunteers will help give instructions to conclude your duties.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-8 p.m.
⏰ Please arrive no later than 5:45 p.m. and check in with your Lead Volunteers, Natalie Wells and Amy Carter, at Atrium 1. Look up - they’ll be wearing bright yellow balloons! 🎈
🪮 Getting their hair curled or slicked back will be a highlight of the evening for so many of our V.I.P.s! Keep it simple; we won’t have time for elaborate up-dos or intricate styles. Make-up should include blush, eyeshadow, mascara, and lipstick, but always respect a V.I.P.’s wishes if they opt out of any of those options.
💄 You do not need to bring any supplies with you! We will supply all of the makeup, hair gel, hot tools, etc. When applying makeup, make sure to use disposable applicators every time and throw them away after each use. Same for the combs - they are one-time use only and should be thrown away after you are done working with that V.I.P.
👑 Please join us in the Worship Center for the Crowning Ceremony. The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center. Once it has completed, please return to your Atrium to assist with clean-up. Your Lead Volunteers will help give instructions to conclude your duties.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Limousine Line Control Team (For ages 14+):
Assist with the line for our V.I.P.s to take a limousine ride around the block!
Shift Time: 5:30-8:30 p.m.
✅ Please arrive no later than 5:30 p.m. and head to the corsage table near the front main entry doors. Check in with your Lead Volunteer, Brandon Berry. Look up - he’ll be wearing a bright yellow balloon! 🎈
🚕 Many of our V.I.P.s will be experiencing a limo ride for the very first time! Please help facilitate the line by distributing 8 color cards at a time. Don’t forget that buddies will always ride with their V.I.P.s. Help guide colored groups to their limo. You will also assist V.I.P.s as they exit the limo and head back into the church.
🛑 Limo rides will need to pause starting at 7:30 p.m. so that all V.I.P.s and volunteers can head to the Worship Center for the Crowning Ceremony. 👑The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center. After the ceremony, please return to the limo station to resume your assistance there.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-8:30 p.m.
✅ Please arrive no later than 5:30 p.m. and head to the corsage table near the front main entry doors. Check in with your Lead Volunteer, Brandon Berry. Look up - he’ll be wearing a bright yellow balloon! 🎈
🚕 Many of our V.I.P.s will be experiencing a limo ride for the very first time! Please help facilitate the line by distributing 8 color cards at a time. Don’t forget that buddies will always ride with their V.I.P.s. Help guide colored groups to their limo. You will also assist V.I.P.s as they exit the limo and head back into the church.
🛑 Limo rides will need to pause starting at 7:30 p.m. so that all V.I.P.s and volunteers can head to the Worship Center for the Crowning Ceremony. 👑The Crowning Ceremony will begin promptly at 7:45 p.m. in the Worship Center. After the ceremony, please return to the limo station to resume your assistance there.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
🍭Cotton Candy Team (For ages 18+):
Help run our cotton candy machines and pass out this delicious treat to excited V.I.P.s!
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and head towards the indoor playground. You will check in with your Lead Volunteer, Amanda Pederson. Look up - she’ll be wearing a bright yellow balloon! 🎈
💁♀️ You will receive instructions for learning how to work the cotton candy machine and will help create and distribute it throughout the night! Please be forewarned that you will get a bit messy, as the sugar tends to fly a bit! It will be worth it, though, to bring smiles to so many faces!
🛑 At 7:30 p.m., Cotton Candy will pause so that all VIPs and all volunteers can head to the Worship Center. 👑Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! At the conclusion of the ceremony, please return quickly to the cotton candy station to resume.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and head towards the indoor playground. You will check in with your Lead Volunteer, Amanda Pederson. Look up - she’ll be wearing a bright yellow balloon! 🎈
💁♀️ You will receive instructions for learning how to work the cotton candy machine and will help create and distribute it throughout the night! Please be forewarned that you will get a bit messy, as the sugar tends to fly a bit! It will be worth it, though, to bring smiles to so many faces!
🛑 At 7:30 p.m., Cotton Candy will pause so that all VIPs and all volunteers can head to the Worship Center. 👑Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! At the conclusion of the ceremony, please return quickly to the cotton candy station to resume.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Food Service Team (For ages 11+):
Help replenish food for our V.I.P.s as needed. Assist with serving food.
Shift Time: 5:30-8:30 p.m.
✅ Please arrive no later than 5:30 p.m. and head to the Chapel atrium. You will check in with your Lead Volunteers, Lori Kyle and Misti Servia. Look up - they’ll be wearing a bright yellow balloon! 🎈
🍔 Our V.I.P. and entrees will be grab-and-go items, including pizza, chicken nuggets, hamburgers, and sandwiches. Your main job will be to keep the serving tables stocked and replenish food items as needed. You may also help restock non-perishable snacks and drinks in the cafe and at the Treehouse Check-In desk. Everyone loves food, which means everyone will love you at Night to Shine!
🛑 At 7:30 p.m., Food Service will pause so that all VIPs and all volunteers can head to the Worship Center. 👑Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! At the conclusion of the ceremony, please return quickly to the cafe to resume food service.
🧹At 8:15 p.m., you may begin cleaning up the food. Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-8:30 p.m.
✅ Please arrive no later than 5:30 p.m. and head to the Chapel atrium. You will check in with your Lead Volunteers, Lori Kyle and Misti Servia. Look up - they’ll be wearing a bright yellow balloon! 🎈
🍔 Our V.I.P. and entrees will be grab-and-go items, including pizza, chicken nuggets, hamburgers, and sandwiches. Your main job will be to keep the serving tables stocked and replenish food items as needed. You may also help restock non-perishable snacks and drinks in the cafe and at the Treehouse Check-In desk. Everyone loves food, which means everyone will love you at Night to Shine!
🛑 At 7:30 p.m., Food Service will pause so that all VIPs and all volunteers can head to the Worship Center. 👑Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! At the conclusion of the ceremony, please return quickly to the cafe to resume food service.
🧹At 8:15 p.m., you may begin cleaning up the food. Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Buddy (For ages 11+):
You'll be paired one-on-one with a V.I.P. You’ll have a blast experiencing Night to Shine alongside your new bestie!
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and check in at your designated Meet Up Location. You will look for a Lead Volunteer wearing a bright orange balloon to get checked in. You will receive a double-sided card containing information about your V.I.P. (disability/medical information/contact for a caregiver). Your V.I.P. will head to your Meet Up Location after checking in. Make sure to hold up your card with their name printed large (just like what used to happen at the airport) so they can find you, and the night can get started! Let their caregiver(s) know to meet you back in this same spot at the end of the night!
🤝 You will stick with your V.I.P. for the entirety of the evening. You will ride in the limo with him/her, watch their hair or makeup transformation, cheer them on at karaoke, eat together, and dance, of course! If you are the opposite gender from your VIP, a bathroom attendant can help them inside the restroom. If you need a restroom break, please find someone with a red bracelet to stay with your buddy until you return. If you encounter a problem you need help troubleshooting, head to the First Aid desk where Nora Davis or another Lead Volunteer can be reached via walkie-talkie.
📋 Make sure to let your V.I.P. know of all the fun options for the evening, so you can help make sure he or she doesn’t miss anything that they want to do! If you go somewhere that has a long line and is very busy, you can always go somewhere else and return later.
Here is a picture of what the Choice Board will look like so you can familiarize yourself with it now.
👑 Please make sure to head to the Worship Center around 7:30 p.m. The Crowning Ceremony will begin promptly at 7:45 p.m. You will help your V.I.P. choose a tiara or crown and put it on them when instructed during the ceremony. Once the ceremony has ended, you may stay and dance or return to another area in the building.
👋 When the evening concludes at 9 p.m., please help your VIP reunite with their caregiver. Meet them in the same place where you found your buddy at the beginning of the evening! Make sure they receive a gift bag as they leave. If your V.I.P. requests to leave before 9 p.m., please text their caregiver to let them know and discuss options.
📺 Please watch this video and read this document to learn tips for helping your V.I.P. if they are feeling overwhelmed. Sensory Rooms are always available in our Purple hallway. Please take your V.I.P. there if they need a break in a quiet, calm environment. Sensory Room Volunteers will be there to help with the calm-down experience and to give you a break to hit the restroom or grab a drink.
🙏 Thank you for making this night so incredible for your V.I.P.!
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and check in at your designated Meet Up Location. You will look for a Lead Volunteer wearing a bright orange balloon to get checked in. You will receive a double-sided card containing information about your V.I.P. (disability/medical information/contact for a caregiver). Your V.I.P. will head to your Meet Up Location after checking in. Make sure to hold up your card with their name printed large (just like what used to happen at the airport) so they can find you, and the night can get started! Let their caregiver(s) know to meet you back in this same spot at the end of the night!
🤝 You will stick with your V.I.P. for the entirety of the evening. You will ride in the limo with him/her, watch their hair or makeup transformation, cheer them on at karaoke, eat together, and dance, of course! If you are the opposite gender from your VIP, a bathroom attendant can help them inside the restroom. If you need a restroom break, please find someone with a red bracelet to stay with your buddy until you return. If you encounter a problem you need help troubleshooting, head to the First Aid desk where Nora Davis or another Lead Volunteer can be reached via walkie-talkie.
📋 Make sure to let your V.I.P. know of all the fun options for the evening, so you can help make sure he or she doesn’t miss anything that they want to do! If you go somewhere that has a long line and is very busy, you can always go somewhere else and return later.
- Corsage/Boutonniere (help your V.I.P. choose and put it on early in the evening)
- Hair/MakeUp/Shoeshine (ends at 8 p.m.)
- Limousine Ride (runs all night)
- Food (ends at 8:30 p.m.)
- Cotton Candy (runs all night)
- Photo Op (runs all night)
- Karaoke - 2 locations (runs all night)
- Dance Floor (runs all night)
Here is a picture of what the Choice Board will look like so you can familiarize yourself with it now.
👑 Please make sure to head to the Worship Center around 7:30 p.m. The Crowning Ceremony will begin promptly at 7:45 p.m. You will help your V.I.P. choose a tiara or crown and put it on them when instructed during the ceremony. Once the ceremony has ended, you may stay and dance or return to another area in the building.
👋 When the evening concludes at 9 p.m., please help your VIP reunite with their caregiver. Meet them in the same place where you found your buddy at the beginning of the evening! Make sure they receive a gift bag as they leave. If your V.I.P. requests to leave before 9 p.m., please text their caregiver to let them know and discuss options.
📺 Please watch this video and read this document to learn tips for helping your V.I.P. if they are feeling overwhelmed. Sensory Rooms are always available in our Purple hallway. Please take your V.I.P. there if they need a break in a quiet, calm environment. Sensory Room Volunteers will be there to help with the calm-down experience and to give you a break to hit the restroom or grab a drink.
🙏 Thank you for making this night so incredible for your V.I.P.!
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Floater (For ages 14+):
Are you a jack-of-all-trades and good with directions? Use your welcoming personality to “float” as you assist anyone and everyone as needed!
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and check in with your Lead Volunteer, Claire Thurmon, in the cafe. Look up - she’ll be wearing a bright yellow balloon! 🎈We will provide you with handheld signs that let people know they can ask you for help.
⚠️ Your role is so important because we all know that things rarely go completely as planned. You will be floating to help people find their way around the building, but we may also snag you to assist with another role as needed! Thank you for your willingness to do whatever it takes to make this night meaningful and memorable for our V.I.P.s! If you have time, it would be helpful to read through all the Volunteer Roles in this Hub to familiarize yourself with the various duties that go on all night.
👑 Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony!
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and check in with your Lead Volunteer, Claire Thurmon, in the cafe. Look up - she’ll be wearing a bright yellow balloon! 🎈We will provide you with handheld signs that let people know they can ask you for help.
⚠️ Your role is so important because we all know that things rarely go completely as planned. You will be floating to help people find their way around the building, but we may also snag you to assist with another role as needed! Thank you for your willingness to do whatever it takes to make this night meaningful and memorable for our V.I.P.s! If you have time, it would be helpful to read through all the Volunteer Roles in this Hub to familiarize yourself with the various duties that go on all night.
👑 Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony!
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Dance Floor Volunteer (For ages 11+):
If you have energy and good dance moves, you can assist on the dance floor, hyping up our guests and assisting anyone as needed.
Shift Time: 5:30-9 p.m.
✅ Please arrive no later than 5:30 pm.. and check in with your Lead Volunteer, Summer Andress, inside the Worship Center. Look up - she’ll be wearing a bright yellow balloon! 🎈
👑 At 7:45 p.m., we will begin our crowning ceremony on the dance floor. Please assist in handing out the crowns and tiaras to the Buddies so they can place them on their V.I.P.!
💃🕺Throughout the evening, please monitor the dance floor for trash, spills, or any other hazards that need to be removed. The foam glow sticks will be distributed after the crowning ceremony; you will also assist with passing them out to the VIPs. Any glow sticks left behind should be returned to the buckets (but check to make sure they still work; if they are broken, please throw them away). Thank you for bringing the FUN to the dance floor all night!
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-9 p.m.
✅ Please arrive no later than 5:30 pm.. and check in with your Lead Volunteer, Summer Andress, inside the Worship Center. Look up - she’ll be wearing a bright yellow balloon! 🎈
👑 At 7:45 p.m., we will begin our crowning ceremony on the dance floor. Please assist in handing out the crowns and tiaras to the Buddies so they can place them on their V.I.P.!
💃🕺Throughout the evening, please monitor the dance floor for trash, spills, or any other hazards that need to be removed. The foam glow sticks will be distributed after the crowning ceremony; you will also assist with passing them out to the VIPs. Any glow sticks left behind should be returned to the buckets (but check to make sure they still work; if they are broken, please throw them away). Thank you for bringing the FUN to the dance floor all night!
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Karaoke Volunteer (For ages 11+):
Help assist in our Karaoke room; you’ll be delighted by the singing of our V.I.P.s all evening long!
Shift Time: 5:30-9 p.m.
✅ Please arrive no later than 5:30 p.m. and check in at either the Backyard or Treehouse Theater (your assigned theater will be emailed to you by Thursday, Feb. 12). Check in with your Lead Volunteer - Kristin Hayes in the Backyard and Jeremy Hayes in the Treehouse. Look up - they’ll be wearing a bright yellow balloon! 🎈
📋 When a V.I.P. and Buddy enter the theater for Karaoke, make sure to hand them a song list sheet so the Buddy can help the V.I.P. pick a song if they’d like to get on stage! Your Lead Volunteer will help you navigate different roles, such as managing the online waitlist. Be encouraging, and give V.I.P.s the option to sing without the microphone or on the floor if they are feeling shy. If no one wants to sing, take a turn yourself, or encourage a Buddy volunteer to get on stage, and keep the party going!
🛑 At 7:30 p.m., Karaoke will stop so that all V.I.P.s and all volunteers can head to the Worship Center. 👑Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! At the conclusion of the ceremony, please return quickly to your theater to resume karaoke.
🎤 Throughout the evening, you may pass out inflatable microphones to guests who want to sing along. Please help keep the theater clean by picking up and discarding trash, or returning left-behind microphones to their buckets.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-9 p.m.
✅ Please arrive no later than 5:30 p.m. and check in at either the Backyard or Treehouse Theater (your assigned theater will be emailed to you by Thursday, Feb. 12). Check in with your Lead Volunteer - Kristin Hayes in the Backyard and Jeremy Hayes in the Treehouse. Look up - they’ll be wearing a bright yellow balloon! 🎈
📋 When a V.I.P. and Buddy enter the theater for Karaoke, make sure to hand them a song list sheet so the Buddy can help the V.I.P. pick a song if they’d like to get on stage! Your Lead Volunteer will help you navigate different roles, such as managing the online waitlist. Be encouraging, and give V.I.P.s the option to sing without the microphone or on the floor if they are feeling shy. If no one wants to sing, take a turn yourself, or encourage a Buddy volunteer to get on stage, and keep the party going!
🛑 At 7:30 p.m., Karaoke will stop so that all V.I.P.s and all volunteers can head to the Worship Center. 👑Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! At the conclusion of the ceremony, please return quickly to your theater to resume karaoke.
🎤 Throughout the evening, you may pass out inflatable microphones to guests who want to sing along. Please help keep the theater clean by picking up and discarding trash, or returning left-behind microphones to their buckets.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Sensory Room Team (For ages 13+):
Volunteer in our quiet sensory room for those guests who need a break in a calm space to play games or do puzzles!
Shift Time: 5:30 p.m.-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and head directly to the Purple Patio classroom. Check in with your Lead Volunteer, TwylaBeth Lambert. Look up - she’ll be wearing a bright yellow balloon! 🎈
🎧 You will be hanging out with V.I.P.s who need a break from the party! This is also a great chance for that VIP’s Buddy to have a break, so please let them know that they can hit the restroom or grab some water while you are with their VIP.
Please watch this video and read this document to learn tips for helping V.I.P.s if they are feeling overwhelmed.
👑 Our goal is for every V.I.P. to be in the Worship Center at 7:45 for the Crowning Ceremony. As best you can, please help any V.I.P.s in the Sensory Room begin to transition to the Worship Center at 7:30 p.m. Of course, we will never force anyone to leave these rooms if they aren’t ready or able! Your Lead Volunteer, TwylaBeth, can help you with deciding when to allow someone to stay or prompt them to head to the Crowning Ceremony.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30 p.m.-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and head directly to the Purple Patio classroom. Check in with your Lead Volunteer, TwylaBeth Lambert. Look up - she’ll be wearing a bright yellow balloon! 🎈
🎧 You will be hanging out with V.I.P.s who need a break from the party! This is also a great chance for that VIP’s Buddy to have a break, so please let them know that they can hit the restroom or grab some water while you are with their VIP.
Please watch this video and read this document to learn tips for helping V.I.P.s if they are feeling overwhelmed.
👑 Our goal is for every V.I.P. to be in the Worship Center at 7:45 for the Crowning Ceremony. As best you can, please help any V.I.P.s in the Sensory Room begin to transition to the Worship Center at 7:30 p.m. Of course, we will never force anyone to leave these rooms if they aren’t ready or able! Your Lead Volunteer, TwylaBeth, can help you with deciding when to allow someone to stay or prompt them to head to the Crowning Ceremony.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Respite Room Team (For ages 18+):
Welcome our additional valued guests, the parents and caregivers of our V.I.P.s! Help serve food and answer questions.
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and head up to the Studio. Check in with your Lead Volunteer, Andee Rigg. Look up - she’ll be wearing a bright yellow balloon! 🎈
🤟 You will be greeting our deserving caregivers, who pour out endless amounts of love and care for their V.I.P.
Greet them warmly and with a huge smile! Your job may entail checking the tables to find empty seats for people waiting for a spot to eat. You also may help when the room is full by directing parents to our Lounge areas while they wait. You will help direct people out to the lounge for dessert and coffee when they are done eating, to make space for caregivers who are still waiting for dinner.
👑 At 7:30 p.m., we will invite all caregivers to the Worship Center for the crowning ceremony. This is not required of them, so they may remain and continue eating or lounging if they do not want to attend the crowning ceremony. If you would like to be part of the Crowning Ceremony, please be in the Worship Center promptly at 7:45 p.m.! At the conclusion of the ceremony, please return to the Loft Theater promptly.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and head up to the Studio. Check in with your Lead Volunteer, Andee Rigg. Look up - she’ll be wearing a bright yellow balloon! 🎈
🤟 You will be greeting our deserving caregivers, who pour out endless amounts of love and care for their V.I.P.
Greet them warmly and with a huge smile! Your job may entail checking the tables to find empty seats for people waiting for a spot to eat. You also may help when the room is full by directing parents to our Lounge areas while they wait. You will help direct people out to the lounge for dessert and coffee when they are done eating, to make space for caregivers who are still waiting for dinner.
👑 At 7:30 p.m., we will invite all caregivers to the Worship Center for the crowning ceremony. This is not required of them, so they may remain and continue eating or lounging if they do not want to attend the crowning ceremony. If you would like to be part of the Crowning Ceremony, please be in the Worship Center promptly at 7:45 p.m.! At the conclusion of the ceremony, please return to the Loft Theater promptly.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Photo Ops Team (For ages 14+):
Take pictures of our amazing V.I.P.s and help organize props, and more, at our photo locations.
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and check in with your Lead Volunteer, Tiffany Main, at the Photo Op outside the Backyard Theater Karaoke location. Look up - she’ll be wearing a bright yellow balloon! 🎈
📷 Your job is to manage the Photo Op line, help organize and offer props, position and pose the attendees in the picture, and snap away, of course! Everyone will be so excited to commemorate the night with a memory to last a lifetime, so make sure to exude that positivity and remind them how amazing they look! Compliment their outfits, smiles, and total vibe!
👑 Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! Once it concludes, head quickly back to your Photo Op location to resume serving there.
🧹Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-9:15 p.m.
✅ Please arrive no later than 5:30 p.m. and check in with your Lead Volunteer, Tiffany Main, at the Photo Op outside the Backyard Theater Karaoke location. Look up - she’ll be wearing a bright yellow balloon! 🎈
📷 Your job is to manage the Photo Op line, help organize and offer props, position and pose the attendees in the picture, and snap away, of course! Everyone will be so excited to commemorate the night with a memory to last a lifetime, so make sure to exude that positivity and remind them how amazing they look! Compliment their outfits, smiles, and total vibe!
👑 Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! Once it concludes, head quickly back to your Photo Op location to resume serving there.
🧹Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Gifts Team (For ages 11+):
Make sure the gifts are ready to go and pass them out as our V.I.P.s head out for the night.
Shift Time: 7:30-9:15 p.m.
✅ Please arrive no later than 7:30 pm and check in at Atrium 4. You will meet the Gifts Lead Volunteer, Andrea Dixon, there. You will be helping move the gifts from Atrium 4 to the Gift Tables in the main atrium. You can display them nicely on the tables, and store extras underneath.
👑 You can pause from your duties to join us in the Worship Center by 7:45 p.m., as our Crowning Ceremony will begin then promptly! As soon as it concludes, head back to the Gifts Table.
🎁 As V.I.P.s begin leaving, make sure everyone gets a gift! They are all the same; the only difference is the color of the drawstring bag. All contents are the same. Thank you so much for being a smiling, warm presence as they exit for the night.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 7:30-9:15 p.m.
✅ Please arrive no later than 7:30 pm and check in at Atrium 4. You will meet the Gifts Lead Volunteer, Andrea Dixon, there. You will be helping move the gifts from Atrium 4 to the Gift Tables in the main atrium. You can display them nicely on the tables, and store extras underneath.
👑 You can pause from your duties to join us in the Worship Center by 7:45 p.m., as our Crowning Ceremony will begin then promptly! As soon as it concludes, head back to the Gifts Table.
🎁 As V.I.P.s begin leaving, make sure everyone gets a gift! They are all the same; the only difference is the color of the drawstring bag. All contents are the same. Thank you so much for being a smiling, warm presence as they exit for the night.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Tear Down Team:
You’re just getting started at 9 p.m. Use your gift of energy to stick around and help us clean up from this amazing night! The more volunteers we have helping, the faster it will go!
Shift Time: 9-10:30 p.m.
⏰ At 9 p.m. (or when your other volunteer role has concluded if you are not done quite at 9), please meet in the cafe. Our Lead Volunteer will divvy out assignments so we can get everything done quickly!
💪 Thank you for your willingness to serve after the glitz and glam have ended, so that the entire serve team can get home and tucked into bed, thanking the Lord for an incredible evening!
Shift Time: 9-10:30 p.m.
⏰ At 9 p.m. (or when your other volunteer role has concluded if you are not done quite at 9), please meet in the cafe. Our Lead Volunteer will divvy out assignments so we can get everything done quickly!
💪 Thank you for your willingness to serve after the glitz and glam have ended, so that the entire serve team can get home and tucked into bed, thanking the Lord for an incredible evening!
Bathroom Attendant (For ages 18+):
Everyone needs a potty break when dancing the night away. Help our V.I.P.s use the restroom during the event.
Shift Time: 5:30-9 p.m.
✅ Please arrive no later than 5:30 p.m. and head straight to your bathroom assignment.
💁 You know what they say… When ya gotta go, you gotta go! While a Bathroom Attendant might not sound glamorous, you will literally get the opportunity to interact with every single VIP at Night to Shine! Thank you for greeting everyone with a warm, big smile, asking how their night is going, and loving them well as nature calls. You will meet so many amazing humans who are making the world a better place, and you get to assist them with a basic need!
🚽 If a V.I.P. has a Buddy of a different gender, you will take the V.I.P. into the bathroom to assist as needed. You are not required or expected to help with toileting, but you can check that they are okay as you wait outside the stall, offer verbal assistance, and then alert their Buddy outside if you think they need further assistance. You can also assist by opening the door, handing out paper towels, and treating them like true royalty!
👑 Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! At the conclusion of the ceremony, please return quickly to your bathroom location.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
Shift Time: 5:30-9 p.m.
✅ Please arrive no later than 5:30 p.m. and head straight to your bathroom assignment.
💁 You know what they say… When ya gotta go, you gotta go! While a Bathroom Attendant might not sound glamorous, you will literally get the opportunity to interact with every single VIP at Night to Shine! Thank you for greeting everyone with a warm, big smile, asking how their night is going, and loving them well as nature calls. You will meet so many amazing humans who are making the world a better place, and you get to assist them with a basic need!
🚽 If a V.I.P. has a Buddy of a different gender, you will take the V.I.P. into the bathroom to assist as needed. You are not required or expected to help with toileting, but you can check that they are okay as you wait outside the stall, offer verbal assistance, and then alert their Buddy outside if you think they need further assistance. You can also assist by opening the door, handing out paper towels, and treating them like true royalty!
👑 Please join us at 7:45 p.m. in the Worship Center for the crowning ceremony! At the conclusion of the ceremony, please return quickly to your bathroom location.
🧹 Still have some energy left at the end of the evening? Please stay and help our Teardown Team - many hands make light work!
