Common Giving Questions
Which fund do I choose?
When you give online, you will have the following funds to choose from: Ministry Fund: Frisco, Ministry Fund: McKinney, Compelled by Love, Benevolence Fund, Sponsor a Child in Mexico and Sponsor a Child in Uganda. During seasons of a specific offering, there may also be additional funds listed.
What payment method do I choose?
Whenever possible, we encourage you to select the "eCheck" option for online giving. This completely secure transaction draws funds directly from your checking account, and allows Preston Trail to avoid paying the additional fees incurred when a debit or credit card payment is made. The convenience and simplicity of giving via a debit card or credit card will be helpful to some, but in order to practice good stewardship, we would ask that you choose the credit card option only if you pay off your credit card bill in full each month.
Can I schedule recurring donations?
Yes, you may specify whether you want your contribution made one-time, weekly, every two weeks, twice per month, monthly, or yearly.
Will I receive a contribution statement?
Yes, contribution statements for the prior year are mailed in January, and they are always available online. After you log in to your account, select "Profile," and then "Payment History." After scrolling to the bottom of the page you will have the option to choose the year of the contribution statement you wish to download.
What if I change banks or want to adjust the date or amount of a contribution?
You can edit or delete a scheduled contribution at any time, including the bank routing number, account number, date, fund, frequency and amount.
How do I update my address?
To update your address or other contact information, follow the link below to log into your account, then log in to your account to make any changes.
Is Online Giving secure?
Yes, online giving is completely secure and private. All of your giving data is secured by SSL encryption. SSL is an acronym for "Secure Socket Layer," a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.